INTRODUCTION
VOIP is a short term for Voice Over Internet Protocol, or in more general terms phone service over the Internet.
Let’s say you have a reasonable quality of Internet connection, you can get phone service delivered via your Internet connection instead of your local phone company.
Several people use VOIP in addition to their usual phone service, because VOIP service providers typically offer lower charge than traditional phone companies
How does VOIP work?
It is necessary to turn analog telephone signals into digital signals that would be sent on the Internet. You can either include this function to the phone itself or in another box like an ATA.
Business VOIP Providers
A business Voice Over IP phone system can tremendously reduce your monthly phone bill when compared with a traditional business phone system. A business Voice Over IP solution could be a hosted PBX system, or an on-premise PBX solution as well.
Residential VOIP Providers
A residential Voice Over IP (VOIP) phone system would tremendously decrease your monthly phone cost compared to a traditional residential phone system. Nearly all residential Voice Over IP (VOIP) systems are hosted VOIP solutions.
Applications using VOIP
Traditional telephone applications, like outbound call center applications and also inbound IVR applications, usually can be run on VOIP.
Why use VOIP?
There are basically two main reasons to use VOIP
- Increased functionality
2. It Saves a Ton of Money
Increased Functionality
VOIP makes easy several things that are complicated or even impossible with traditional phone networks.
- Incoming telephone calls are automatically routed to your Voice Over IP telephone anywhere you plug it into the network. If you take your VOIP telephone along with you on a journey, and wherever you connect it to
the net, you can then begin to receive your incoming calls.
- The call center agents that are using VOIP phones can easily work from anyplace with an excellent Internet connection.
It Saves a Ton of Money/
Across the board, VoIP communication systems can save you a significant amount of money if you shift over from a conventional phone system by allowing cheap international and long distance rates and likewise lowering your monthly bill.
Aside from savings your money, VoIP based phones also give users a lot of extra features. VoIP phone services are perfect for businesses and residences, as well as home offices. Because VoIP can be used on phones that are owned already, the setup fee is very minimal.
Generally phone service via VOIP costs a lesser amount than the same service from traditional sources. This is basically a function of traditional phone services either being monopolies or government entities. More so there are several cost savings due to using a single network to carry out voice and data. This is especially right when users have existing under-utilized network facility that they can use for VOIP with no additional costs at all.
In some extreme cases, users see Voice Over IP phone calls (even international) as absolutely FREE. Meanwhile there is a charge for their Internet services; however, using VOIP over this service may not in any way involve any extra charges whatsoever, so the user regards these calls as free. There are a number of services that have sprung up to facilitate this type of “free” VOIP call.